Governor Dan McKee announced that letters from the State of Rhode Island are being mailed today, January 10, 2025, to individuals impacted by the breach of the RIBridges database managed by Deloitte.
The letters confirm that cybercriminals breached personal data belonging to the recipient or someone in their care. The letters will also provide directions on how to access five years of free credit monitoring through Experian using an activation code provided in the letters. The deadline to sign up for free credit monitoring online or via phone is April 30, 2025.
The letters will have the State seal in the top left corner. We expect that it may take several days for this information to reach recipients. We know this remains a concerning situation for customers and we appreciate your patience while the letters are delivered.
As a reminder, Deloitte is still reviewing the contents of all the breached files. It is likely that more individuals will be identified. If that proves to be the case, additional letters will be mailed once those names are identified.
If you receive a letter and have questions about the data breach or how to sign up for free credit monitoring, you can call the RIBridges Data Breach Hotline at 833-918-6603 on Monday – Friday from 9 a.m. to 9 p.m. and Saturday – Sunday from 11 a.m. to 8 p.m. If you do not have an activation code because you did not receive a letter, the RIBridges Data Breach Hotline will not be able to enroll you in free credit monitoring or confirm you are impacted.
View official copies of the letter:
For the latest updates on the RIBridges data breach, including steps the public can take to protect their personal information from identity theft, visit CyberAlert.ri.gov.
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