The Brenton Hotel announces Rachael Burns’s promotion to assistant general manager. Burns has served as the hotel’s director of sales and marketing since its opening in 2020.
In her new position, Burns will oversee daily hotel operations, support the general manager with administrative tasks, handle all revenue, sales, and marketing efforts, and assist with staff training.
“Rachael has been a cornerstone of our success since the Brenton Hotel opened four years ago,” said Andy Ross, general manager of the Brenton Hotel. “Her dedication and keen foresight have propelled the property to consistently surpass revenue and room booking expectations year after year. We are delighted to watch Rachael take on this new role and have no doubt she will continue to help lead the hotel to excellence.”
Before joining the Brenton Hotel, Burns served as the sales coordinator for The Vanderbilt in Newport, RI, from 2018 – 2020. She began her career in the culinary space, serving as private dining and events manager at McCormick & Schmick’s Seafood & Steaks in both Providence, RI, and Boston, and held numerous positions at BLT Steak Charlotte in North Carolina including private dining and event manager, pastry chef, assistant event coordinator, and server. Burns began her career as an executive pastry chef at Noble’s Restaurants in Charlotte, NC.
Burns holds a Bachelor of Science in Baking and Pastry Arts from Johnson & Wales University. She is ServeSafe certified and has assisted in coordinating charity events for No Kid Hungry, A Child’s Place, and other non-profit organizations.
