City of Newport: Residents encouraged to seek relief through National Grid claims process

As Newport continues to recover from January’s natural gas outage, the City of Newport is reminding those affected by the incident to seek relief through National Grid’s claims process.

The City of Newport reminded residents on Monday that National Grid will cover the following costs on a reimbursement basis, as long as they are directly related to the gas event at hand: 

·         Reasonable lodging accommodation while gas service is unavailable

·         Reasonable meals while gas service is unavailable

·         Up to $250 per household for temporary heaters (i.e. space heaters, etc.)

Customers should keep receipts, fill out the attached form, and call 844-319-2523 or email nationalgrid@us.crawco.com to start the process.

If customers choose to send items hardcopy via U.S. Mail, they can mail their receipts and form to the address below: 

Crawford Company for National Grid, P.O. Box 4542, Manchester NH, 03108.