The Public Engagement Associate assists with all operations at the Museum of Newport History & Shop, including, but not limited to high volume retail sales and giving history tours through museum, historic sites, and walking tours of downtown Newport. This position operates from the Museum of Newport History at the Brick Market, a highly trafficked public environment.
Activities include but are not limited to:
Assist daily retail operations, with a focus on selling merchandise by connecting product to Newport’s history.
Manage backstock inventory, which includes organizing merchandise, running frequent spot inventories of various departments, and knowing proper backstock location of all stock.
Help manage visitor experience by answering questions, stocking brochures, and familiarizing self with all operations of the Newport Historical Society as well as Newport’s history.
Assist with occasional marketing and promotions of NHS events, including social media posts, updating calendar listings, and communicating with various hotels, visitor’s center, and other high traffic locations.
Open and close store and museum, ensuring that all alarm/detection systems are operating properly; monitor the cleanliness of the building and grounds; report all maintenance needs to supervisor.
Assist with monitoring the safety of visitors, museum collections, and the condition of the sites.
Accurately operate the cash register, ensuring that sales and sales reports reconcile at the close of business each day; sell NHS tour tickets; document daily attendance by recording the number of people at end of the day; enter visitation statistics into computer spreadsheet and help complete monthly visitation report.
Manage non-inventory stock and supplies by performing weekly spot checks and ordering when needed.
Learning the content of all tours and delivering them as scheduled or on demand. Regularly scheduled walking tours, site tours, and museum tour must be learned within the first 90 days of beginning position.
Qualifications
Bachelor’s degree preferred but not required. Must demonstrate high level of sales, interpersonal, and management skills. Proven ability to communicate both orally and in writing with a variety of individuals. This individual must be comfortable prioritizing tasks, managing a high degree of interaction with the public, have an enthusiastic attitude, be self-directed, project-oriented and able to multitask.
Physical Demands
Must be able to comfortably navigate stairs several times a day and carry 30lbs. Must be able to lead walking tours through city streets, and site tours of historic properties.
The position is placed at the Museum and Shop at Brick Market at 127 Thames Street. Schedule is flexible but will include holiday, evening and weekend hours.
Questions and applications should be addressed to Jenna Teachout, 401-841-8770, jteachout@newporthistory.org. Chosen applicant will begin immediately, with a 90-day probationary period.
To apply for this job email your details to jteachout@newporthistorical.org