The Middletown Police Department has received high marks from the community for its service, according to a recent survey. The survey was conducted by Salve Regina University’s Criminal Justice and Criminology program.
The 314 respondents said the overall performance of the department was excellent, with officers receiving professional, courteous, helpful, and knowledgeable treatment. The survey also found that speeding, motor vehicle violations, and driving under the influence were areas that needed improvement. Police officials said that the results of the survey will be used to help shape the department’s future plans and strategies.
“The insights provided by the survey will undoubtedly guide us in making informed decisions that will benefit our community for years to come,” said Patrol Officer Jean Young, the department’s Accreditation Manager. The survey ran between January 2024 and April 2, 2024, and was distributed to both paper and online respondents.
Young said that the public’s interactions with officers and other police department staff were overwhelmingly positive, with patrol officers receiving the highest marks of approval. The department is committed to continuing to provide excellent service to the community and plans to use the feedback received from the survey to improve its performance.
The results of the survey were released online and are available for review at the city of Middletown’s website.
Generative artificial intelligence (AI) assisted a What’sUpNewp journalist with the reporting included in this story.
